Refunds & Cancellations

All products sold through Imagine With Gilbert are digital downloads delivered electronically.

Digital product orders may be canceled within 30 days of purchase if the files have not been downloaded.

Once a digital file has been downloaded or accessed, the order is no longer eligible for cancellation, exchange, or refund.

No return shipping costs apply because no physical product is shipped.

If you experience a technical issue accessing your files, please contact gilbert@imaginewithgilbert.com and we will work with you to resolve the issue promptly.